组织双元视角下正式与非正式管理控制匹配模式对企业绩效影响的权变机理
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摘要
从正式与非正式管理控制匹配的视角,将二者的匹配模式分为关系监管、官僚目标、人际影响与文化熏陶4类模式,并从组织双元能力视角探析了其影响企业绩效的权变机理。研究结果表明:组织一致性在关系监管与官僚目标模式影响短期绩效的过程中发挥中介作用,环境动态性对官僚目标模式发挥有调节的中介作用;组织适应性在人际影响与文化熏陶模式影响长期绩效的过程中发挥中介作用,环境复杂性对人际影响与文化熏陶模式均发挥有调节的中介作用。
From the perspective of the matching between formal and informal management control, this study divides the matching patterns between them into the relationship supervision pattern, the bureaucratic target pattern, the interpersonal influence pattern and the cultural edification pattern, and analyzes its contingency mechanism from the perspective of organizational ambidexterity. The results show that organizational consistency plays a mediating role in the process of the influence of the relationship supervision pattern and the bureaucratic target pattern on short-term performance. Moreover, environmental dynamics plays a moderated mediation role to the bureaucratic target pattern. Organizational adaptability plays a mediating role in the process of the influence of the interpersonal influence pattern and the cultural edification pattern on long-term performance. Moreover, environmental complexity plays a moderated mediation role to them.
From the perspective of the matching between formal and informal management control, this study divides the matching patterns between them into the relationship supervision pattern, the bureaucratic target pattern, the interpersonal influence pattern and the cultural edification pattern, and analyzes its contingency mechanism from the perspective of organizational ambidexterity. The results show that organizational consistency plays a mediating role in the process of the influence of the relationship supervision pattern and the bureaucratic target pattern on short-term performance. Moreover, environmental dynamics plays a moderated mediation role to the bureaucratic target pattern. Organizational adaptability plays a mediating role in the process of the influence of the interpersonal influence pattern and the cultural edification pattern on long-term performance. Moreover, environmental complexity plays a moderated mediation role to them.
引文
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[14] VOSS U,BRETTE M.The Effectiveness of Management Control in Small Firms:Perspectives from Resource Dependence Theory [J].Journal of Small Business Management,2014,52(3):569-587.
[15] 文东华,潘飞,陈世敏.环境不确定性、二元管理控制系统与企业业绩实证研究——基于权变理论的视角[J].管理世界,2009(10):102-114
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[18] BENNER M J,TUSHMAN M L.Exploitation,Exploration and Process Management:The Productivity Dilemma Revisited [J].Academy of Management Review,2003,28(2):238-256.
[19] 王旭,张晓峰.组织双元性、创新协同与企业绩效:基于战略一致性的调节作用[J].南京师大学报:社会科学版,2015(1):70-79.
[20] MILES R E,SNOW C C,MEYER A D,et al.Organizational Strategy,Structure,and Process [J].Academy of Management Review,1978,3(3):546-562.
[21] EDWARDS J R,LAMBERT L S.Methods for Integrating Moderation and Mediation:A General Analytical Framework Using Moderated Path Analysis [J].Psychological Methods,2007,12(1):1-22.
[22] PODSAKOFF P M,ORGAN D W.Self-Reports in Organizational Research:Problems and Prospects [J].Journal of Management,1986,12(4):69-82.
[23] JANSEN J J P,TEMPELAAR M P,VAN DEN BOSCH F A J,et al.Structural Differentiation and Ambidexterity:The Mediating Role of Integration Mechanisms [J].Organization Science,2009,20(4):797-811.
[24] EDWARDS J R.The Study of Congruence in Organizational Behavior Research:Critique and a Proposed Alternative [J].Organizational Behavior and Human Decision Process,1994,58(1):51-100.
[25] DELANEY J T,HUSELID M A.The Impact of Human Resource Management Practices on Perceptions of Organizational Performance [J].Academy of Management Journal,1996,39(4):949-969.
[26] 吕鸿江,吴亮,付正茂,等.商业模式设计与组织复杂性的匹配对组织适应性的影响[J].管理学报,2016,13(3):374-384.
[27] 刘嘉,许燕.团队异质性研究回顾与展望[J].心理科学进展,2006,14(4):636-640.
[28] NUNNALLY J C.Psychometric Theory [M].New York:McGraw- Hill,1978.
[29] BARON R M,KENNY D A.The Moderator-Mediator Variable Distinction in Social Psychological Research:Conceptual,Strategic,and Statistical Considerations [J].Journal of Personality and Social Psychology,1986,51(6):1 173-1 182.
(1)限于篇幅,稳健性结果此处未列出,有兴趣的读者,可与作者联系。
[2] TIWANA A.System’s Development Ambidexterity:Explaining the Complementary and Substitutive Roles of Formal and Informal Controls [J].Journal of Management Information Systems,2010,27(2):87-126.
[3] OUCHI W G.A Conceptual Framework for the Design of Organizational Control Mechanisms [J].Management Science,1979,25(12):833-848.
[4] JAWORSKI B J,STATHAKOPOULOS V,KRISHNAN H S.Control Combinations in Marketing:Conceptual Framework and Empirical Evidence [J].Journal of Marketing,1993,57(1):57-69.
[5] KREUTZER M,CARDINAL L,WALTER J,et al.Formal and Informal Controls as Complements or Substitutes?The Role of the Task Environment [J].Academy of Management Annual Meeting Proceedings,2016,1(4):339-344.
[6] GUENZI P,BALDAUF A,PANAGOPOULOS N G.The Influence of Formal and Informal Sales Controls on Customer- Directed Selling Behaviors and Sales Unit Effectiveness [J].Industrial Marketing Management,2014,43(5):786-800.
[7] STOUTHUYSEN K,SLABBINCK H,ROODHOOFT F.Formal Controls and Alliance Performance:The Effects of Alliance Motivation and Informal Controls [J].Management Accounting Research,2017,37(4):49-63.
[8] 严兴全,周庭锐,李雁晨.信任、承诺、关系行为与关系绩效:卖方视角[J].管理学报,2010,7(7):1 032-1 038.
[9] SITKIN S B,GEORGE E.Managerial Trust-Building through the Use of Legitimating Formal and Informal Control Mechanisms [J].International Sociology,2005,20(3):307-338.
[10] MARCH J G.Exploration and Exploitation in Organizational Learning [J].Organization Science,1991,2(1):71-87.
[11] ROTHAERMEL F T,ALEXANDRE M T.Ambidexterity in Technology Sourcing:The Moderating Role of Absorptive Capacity [J].Organization science,2009,20(4):759-780.
[12] GIBSON C B,BIRKINSHAW J.The Antecedents,Consequences,and Mediating Role of Organizational Ambidexterity [J].Academy of Management journal,2004,47(2):209-226.
[13] TUSHMAN M L,O’REILLY C A.The Ambidextrous Organizations:Managing Evolutionary and Revolutionary Change [J].California Management Review,1996,38(4):8-30.
[14] VOSS U,BRETTE M.The Effectiveness of Management Control in Small Firms:Perspectives from Resource Dependence Theory [J].Journal of Small Business Management,2014,52(3):569-587.
[15] 文东华,潘飞,陈世敏.环境不确定性、二元管理控制系统与企业业绩实证研究——基于权变理论的视角[J].管理世界,2009(10):102-114
[16] HE Z L,WONG P K.Exploration vs.Exploitation:An Empirical Test of the Ambidexterity Hypothesis [J].Organization Science,2004,15(4):481-494.
[17] ZHAN W,CHEN R.Dynamic Capability and IJV Performance:The Effect of Exploitation and Exploration Capabilities [J].Asia Pacific Journal of Management,2013,30(2):601-632.
[18] BENNER M J,TUSHMAN M L.Exploitation,Exploration and Process Management:The Productivity Dilemma Revisited [J].Academy of Management Review,2003,28(2):238-256.
[19] 王旭,张晓峰.组织双元性、创新协同与企业绩效:基于战略一致性的调节作用[J].南京师大学报:社会科学版,2015(1):70-79.
[20] MILES R E,SNOW C C,MEYER A D,et al.Organizational Strategy,Structure,and Process [J].Academy of Management Review,1978,3(3):546-562.
[21] EDWARDS J R,LAMBERT L S.Methods for Integrating Moderation and Mediation:A General Analytical Framework Using Moderated Path Analysis [J].Psychological Methods,2007,12(1):1-22.
[22] PODSAKOFF P M,ORGAN D W.Self-Reports in Organizational Research:Problems and Prospects [J].Journal of Management,1986,12(4):69-82.
[23] JANSEN J J P,TEMPELAAR M P,VAN DEN BOSCH F A J,et al.Structural Differentiation and Ambidexterity:The Mediating Role of Integration Mechanisms [J].Organization Science,2009,20(4):797-811.
[24] EDWARDS J R.The Study of Congruence in Organizational Behavior Research:Critique and a Proposed Alternative [J].Organizational Behavior and Human Decision Process,1994,58(1):51-100.
[25] DELANEY J T,HUSELID M A.The Impact of Human Resource Management Practices on Perceptions of Organizational Performance [J].Academy of Management Journal,1996,39(4):949-969.
[26] 吕鸿江,吴亮,付正茂,等.商业模式设计与组织复杂性的匹配对组织适应性的影响[J].管理学报,2016,13(3):374-384.
[27] 刘嘉,许燕.团队异质性研究回顾与展望[J].心理科学进展,2006,14(4):636-640.
[28] NUNNALLY J C.Psychometric Theory [M].New York:McGraw- Hill,1978.
[29] BARON R M,KENNY D A.The Moderator-Mediator Variable Distinction in Social Psychological Research:Conceptual,Strategic,and Statistical Considerations [J].Journal of Personality and Social Psychology,1986,51(6):1 173-1 182.
(1)限于篇幅,稳健性结果此处未列出,有兴趣的读者,可与作者联系。
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