旅游者主观幸福感研究进展及启示
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摘要
随着旅游活动的大众化和经常化,旅游已成为人们常态化生活方式,对人们的生活产生了深刻的影响,因而旅游者主观幸福感受到了国内外旅游学界的广泛关注,成为当前旅游学界重要研究主题和前沿。对有关旅游者主观幸福感的相关文献系统梳理后发现,现有研究主要探讨了旅游者主观幸福感的概念、构成、旅游活动与旅游者主观幸福感的关系及作用机制等,但仍需要在清晰界定旅游者主观幸福感的概念、确定其构成维度、探明形成机理、进行跨文化和跨阶段比较分析、开展多学科和多方法融合研究等方面加以推进,以期形成旅游者主观幸福感研究理论体系,更好地指导旅游业发展实践。
With the popularization and regularization of tourism activities, tourism has become a normal lifestyle and has a profound impact on people's life. Therefore, the subjective happiness of tourists attracts the extensive attention of domestic and foreign scholars and becomes the focus in current tourism academic field. This paper systematically sorts out the relevant literature about the subjective well-being of tourists, and finds that the existing research mainly discusses the concept and composition of the subjective well-being of tourists, the relationship between tourism activities and the subjective well-being of tourists, as well as the mechanism of action, but there are still deficiencies in these areas. This paper carries out a corresponding evaluation of the research in this field, and believes that the concept of subjective well-being of tourists should be clearly defined, its constituent dimensions should be determined, the formation mechanism should be determined, and cross-cultural and cross-stage comparative analysis should be carried out in a multidisciplinary way, so as to form a theoretical system of tourist subjective well-being, and to better guide the development of tourism practice.
With the popularization and regularization of tourism activities, tourism has become a normal lifestyle and has a profound impact on people's life. Therefore, the subjective happiness of tourists attracts the extensive attention of domestic and foreign scholars and becomes the focus in current tourism academic field. This paper systematically sorts out the relevant literature about the subjective well-being of tourists, and finds that the existing research mainly discusses the concept and composition of the subjective well-being of tourists, the relationship between tourism activities and the subjective well-being of tourists, as well as the mechanism of action, but there are still deficiencies in these areas. This paper carries out a corresponding evaluation of the research in this field, and believes that the concept of subjective well-being of tourists should be clearly defined, its constituent dimensions should be determined, the formation mechanism should be determined, and cross-cultural and cross-stage comparative analysis should be carried out in a multidisciplinary way, so as to form a theoretical system of tourist subjective well-being, and to better guide the development of tourism practice.
引文
[1]SU L, HUANG S S, CHEN X. Effects of Service Fairness and Service Quality on Tourists’ Behavioral Intentions and Subjective Well-being[J]. Journal of Travel & Tourism Marketing, 2015,32(4):290-307.
[2]旅游业对国家经济社会发展的战略作用课题组.旅游提升国民幸福:一个分析框架及应用[J].旅游学刊,2015,30(10):18-27.
[3]SU L, SWANSON R S, CHEN X. The Effects of Perceived Service Quality on Repurchase Intentions and Subjective Well-being: The Mediating Role of Relationship Quality[J]. Tourism Management, 2016,52:82-95.
[4]张天问,吴明远.基于扎根理论的旅游幸福感构成——以互联网旅游博客文本为例[J].旅游学刊,2014,29(10):51-60.
[5]妥艳嫃.旅游者幸福感为什么重要?[J].旅游学刊,2015,30(11):16-18.
[6]UYSAL M, SIRGY M J, WOO E, KIM H. Quality of Life (QOL) and Life Well-being Research in Tourism[J]. Tourism Management,2016,53:244-263.
[7]陈晔,张辉,董蒙露.同行者关乎己?游客间互动对主观幸福感的影响[J].旅游学刊,2017,32(8):14-24.
[8]SIRGY M J, UYSAL M, KRUGER S. Towards a Benefits Theory of Leisure Well-being[J]. Applied Research Quality Life, 2017,12(1):205-228.
[9]NEAL J D, UYSAL M, SIRGY M J. The Effect of Tourism Services on Travelers’ Quality of Life[J]. Journal of Travel Research, 2007,46(2):154-163.
[10]DOLNICAR S, YANAMANDRAM V, CLIFF K. The Contribution of Vacations to Quality of Life[J]. Annals of Tourism Research, 2012,39(1):59-83.
[11]FILEP S. Applying the Dimensions of Flow to Explore Visitor Engagement and Satisfaction[J]. Visitor Studies, 2008,11(2):90-108.
[12]NAWIJN J, DAMEN Y. Work during Vacation: Not So Bad After All [J]. Tourism Analysis, 2014, 19(6): 759-767.
[13]ANDREWS F M, WITHEY S B. Social Indicators of Well-being: America’s Perception of Life Quality[M]. New York: Plenum Press, 1976.
[14]CAMPBELL A, CONVERSE P E, RODGERS W L. The Quality of American Life: Perceptions, Evaluations, and Satisfactions[M]. New York: Russell Sage, 1976.
[15]LIANG J, YAMASHITA T, BROWN J S. Leisure Satisfaction and Quality of Life in China, Japan, and South Korea: A Comparative Study Using Asia Barometer 2006[J]. Journal of Happiness Studies, 2013,14(3):753-769.
[16]HOLM M R, LUGOSI P, CROES R R, et al. Risk-tourism, Risk-taking and Subjective Well-being: A Review and Synthesis[J]. Tourism Management, 2017,63:115-122.
[17]DIENER E, EMMONS R A, LARSEN R J, et al. The Satisfaction with Life Scale[J]. Journal of Personality Assessment, 1985,49(1):71-75.
[18]亢雄.旅游幸福及其研究之价值、视角与前景[J].思想战线,2012,38(1):105-109.
[19]FRITZ C, SONNENTAG S. Recovery, Well-being, and Performance-related Outcomes: The Role of Workload and Vacation Experiences[J]. Journal of Applied Psychology, 2006,91(4):936-945.
[20]WEI S, MILMAN A. The Impact of Participation in Activities While on Vacation on Seniors’ Psychological Well-being: A Path Model Application[J]. Journal of Hospitality & Tourism Research, 2002,26(2),175-185.
[21]SIRGY M J, KRUGER S, LEE D, et al. How Does a Travel Trip Affect Tourists’ Life Satisfaction?[J]. Journal of Travel Research, 2011,50(3):261-275.
[22]LAING J H, FROST W. Journeys of Well-being: Women’s Travel Narratives of Transformation and Self-discovery in Italy[J]. Tourism Management, 2017,62:110-119.
[23]黄向.旅游体验心理结构研究——基于主观幸福感理论[J].暨南学报(哲学社会科学版),2014(1):104-111.
[24]DIENER E, LUCAS R E, OISHI S. Subjective Well-being: The Science of Happiness and Life Satisfaction[C]//In SNYDER C R, LOPEZ S J. Handbook of Positive Psychology. Oxford University Press: New York, 2002.
[25]UYSAL M, SIRGY J, PERDUE R. The Missing Iinks and Future Research Directions[C]//In UYSAL M, PERDUE R, SIRGY M J. Handbook of Tourism and Quality-of-life Research: Enhancing the Lives of Tourists and Residents of Host Communities. Dordrecht, Netherlands: Springer, 2012.
[26]DANN G M S. Tourist Motivation and Quality-of-life: In Search of the Missing Link[C]//In UYSAL M, PURDUR R R, SIRGY J M. The Handbook of Tourism and Quality of Life Research. Dordrecht: Springer, 2012.
[27]NEAL J, SIRGY M J, UYSAL M. The Role of Satisfaction With Leisure Travel/Tourism Services and Experience in Satisfaction with Leisure Life and Overall Life[J]. Journal of Business Research, 1999,44:153-163.
[28]RICHARDS G. Vacations and the Quality of Life: Patterns and Structures[J]. Journal of Business Research, 1999,44:189-198.
[29]OPPERMANN M, COOPER M. Outbound Travel and Quality of Life: The Effect of Airline Price Wars[J]. Journal of Business Research, 1999,44(3):179-188.
[30]HWANG J, LYU S O. The Antecedents and Consequences of Well-being Perception: An Application of the Experience Economy to Golf Tournament Tourists[J]. Journal of Destination Marketing & Management, 2015,4(4):248-257.
[31]赵东喜.本地休闲、外出旅游对生活质量影响差异研究[J].重庆工商大学学报(社会科学版),2011,28(6):76-81.
[32]赵东喜.度假旅游与旅游者生活质量关系研究[J].重庆工商大学学报(社会科学版),2015,32(6):29-37.
[33]KIM H, WOO E, UYSAL M. Tourism Experience and Quality of Life Among Elderly Tourist[J]. Tourism Management, 2015,46:465-476.
[34]WOO E, KIM H, UYSAL M. A Measure of Quality of Life in Elderly Tourists[J]. Applied Research Quality Life, 2016,11(1),65-82.
[35]KIM H-C, CHUA B-L, LEE S, et al. Understanding Airline Travelers’ Perceptions of Well-being: The Role of Cognition, Emotion, and Sensory Experiences in Airline Lounges[J]. Journal of Travel & Tourism Marketing, 2016,34(7):1213-1234.
[36]CHEN C C, HUANG W J, PETRICK J F. Holiday Recovery Experiences, Tourism Satisfaction and Life Satisfaction: Is There a Relationship?[J]. Tourism Management, 2016,53:140-147.
[37]GILBERT D, ABDULLAH J. Holiday Taking and the Sense of Well-being[J]. Annals of Tourism Research, 2004,13(1):103-121.
[38]NAWIJN J, MARCHAND M A, VEENHOVEN R, et al. Vacationers Happier, but Most not Happier After a Holiday[J]. Applied Research in Quality of Life, 2010,5(1):35-47.
[39]DOLNICAR S, LAZAREVSKI K, YANAMANDRAM V. Quality-of-life and Tourism: A Conceptual Framework and Novel Segmentation Base[J]. Journal of Business Research, 2013,66(6):724-729.
[40]HUNTER-JONES P. The Perceived Effects of Holiday-taking upon the Health and Wellbeing of Patients Treated for Cancer[J]. International Journal of Tourism Research, 2003,5(3):183-196.
[41]EUSEBIO C, CARERIO M J. The Impact of Tourism on Quality of Life: A Segmentation Analysis of the Youth Market[J]. Tourism Analysis, 2014,19(6):741-758.
[42]MCCABE S, JOLDERSMA T, LI C. Understanding the Benefits of Social Tourism: Linking Participation to Subjective Well-being and Quality of Life[J]. International Journal of Tourism Research, 2010,12(6):761-773.
[43]LEE S H, TIDESWELL C. Understanding Attitudes Towards Leisure Travel and the Constraints Faced by Senior Koreans[J]. Journal of Vacation Marketing, 2005,11(3):249-253.
[44]DE BLOOM J, GEURTS S A E, TARIS T W, et al. Effects of Vacation From Work on Health and Wellbeing: Lots of fun, Quickly Gone[J]. Work & Stress: An International Journal of Work, Health & Organizations, 2010,24(2):196-216.
[45]STRAUSS-BLASCHE G, EKMEKCIOGLU C, MARKTL W. Does Vacation Enable Recuperation? Changes in Well-being Associated with Time away From Work[J]. Occupational Medicine, 2000,50(3):167-172.
[46]POLS J, KROON H. The Importance of Holiday Trips for People with Chronic Mental Health Problems[J]. Psychiatric Services, 2007,58(2):262-265.
[47]FILEP S. Moving beyond Subjective Well-being: A Tourism Critique[J]. Journal of Hospitality & Tourism Research, 2014,38(2):266-274.
[48]高良,郑雪,严标宾.幸福感的中西差异:自我建构视角[J].心理科学进展,2010,18(7):1041-1045.
[49]CUMMINS R A. The Domains of Life Satisfaction: An Attempt to Order Chaos[J]. Social Indicators Research, 1996,38(3):303-328.
[50]CUMMINS R A, MCCABE M P, ROMEO Y, et al. Validity Studies the Comprehensive Quality of Life Scale (Comqol): Instrument Development and Psychometric Evaluation on College Staff and Students[J]. Educational and Psychological Measurement, 1994,54(2):372-382.
[51]MATHEW P V, SREEJESH S. Impact of Responsible Tourism on Destination Sustainability and Quality of Life Community in Tourism Destinations[J]. Journal of Hospitality and Tourism Management, 2017,31(3):83-89.
[52]谢彦君.旅游体验研究:走向实证科学[M].北京:中国旅游出版社,2010.
[53]张朝枝,邓曾,游旺.基于旅游体验视角的旅游产业价值链分析[J].旅游学刊,2010,25(6):19-25.
[2]旅游业对国家经济社会发展的战略作用课题组.旅游提升国民幸福:一个分析框架及应用[J].旅游学刊,2015,30(10):18-27.
[3]SU L, SWANSON R S, CHEN X. The Effects of Perceived Service Quality on Repurchase Intentions and Subjective Well-being: The Mediating Role of Relationship Quality[J]. Tourism Management, 2016,52:82-95.
[4]张天问,吴明远.基于扎根理论的旅游幸福感构成——以互联网旅游博客文本为例[J].旅游学刊,2014,29(10):51-60.
[5]妥艳嫃.旅游者幸福感为什么重要?[J].旅游学刊,2015,30(11):16-18.
[6]UYSAL M, SIRGY M J, WOO E, KIM H. Quality of Life (QOL) and Life Well-being Research in Tourism[J]. Tourism Management,2016,53:244-263.
[7]陈晔,张辉,董蒙露.同行者关乎己?游客间互动对主观幸福感的影响[J].旅游学刊,2017,32(8):14-24.
[8]SIRGY M J, UYSAL M, KRUGER S. Towards a Benefits Theory of Leisure Well-being[J]. Applied Research Quality Life, 2017,12(1):205-228.
[9]NEAL J D, UYSAL M, SIRGY M J. The Effect of Tourism Services on Travelers’ Quality of Life[J]. Journal of Travel Research, 2007,46(2):154-163.
[10]DOLNICAR S, YANAMANDRAM V, CLIFF K. The Contribution of Vacations to Quality of Life[J]. Annals of Tourism Research, 2012,39(1):59-83.
[11]FILEP S. Applying the Dimensions of Flow to Explore Visitor Engagement and Satisfaction[J]. Visitor Studies, 2008,11(2):90-108.
[12]NAWIJN J, DAMEN Y. Work during Vacation: Not So Bad After All [J]. Tourism Analysis, 2014, 19(6): 759-767.
[13]ANDREWS F M, WITHEY S B. Social Indicators of Well-being: America’s Perception of Life Quality[M]. New York: Plenum Press, 1976.
[14]CAMPBELL A, CONVERSE P E, RODGERS W L. The Quality of American Life: Perceptions, Evaluations, and Satisfactions[M]. New York: Russell Sage, 1976.
[15]LIANG J, YAMASHITA T, BROWN J S. Leisure Satisfaction and Quality of Life in China, Japan, and South Korea: A Comparative Study Using Asia Barometer 2006[J]. Journal of Happiness Studies, 2013,14(3):753-769.
[16]HOLM M R, LUGOSI P, CROES R R, et al. Risk-tourism, Risk-taking and Subjective Well-being: A Review and Synthesis[J]. Tourism Management, 2017,63:115-122.
[17]DIENER E, EMMONS R A, LARSEN R J, et al. The Satisfaction with Life Scale[J]. Journal of Personality Assessment, 1985,49(1):71-75.
[18]亢雄.旅游幸福及其研究之价值、视角与前景[J].思想战线,2012,38(1):105-109.
[19]FRITZ C, SONNENTAG S. Recovery, Well-being, and Performance-related Outcomes: The Role of Workload and Vacation Experiences[J]. Journal of Applied Psychology, 2006,91(4):936-945.
[20]WEI S, MILMAN A. The Impact of Participation in Activities While on Vacation on Seniors’ Psychological Well-being: A Path Model Application[J]. Journal of Hospitality & Tourism Research, 2002,26(2),175-185.
[21]SIRGY M J, KRUGER S, LEE D, et al. How Does a Travel Trip Affect Tourists’ Life Satisfaction?[J]. Journal of Travel Research, 2011,50(3):261-275.
[22]LAING J H, FROST W. Journeys of Well-being: Women’s Travel Narratives of Transformation and Self-discovery in Italy[J]. Tourism Management, 2017,62:110-119.
[23]黄向.旅游体验心理结构研究——基于主观幸福感理论[J].暨南学报(哲学社会科学版),2014(1):104-111.
[24]DIENER E, LUCAS R E, OISHI S. Subjective Well-being: The Science of Happiness and Life Satisfaction[C]//In SNYDER C R, LOPEZ S J. Handbook of Positive Psychology. Oxford University Press: New York, 2002.
[25]UYSAL M, SIRGY J, PERDUE R. The Missing Iinks and Future Research Directions[C]//In UYSAL M, PERDUE R, SIRGY M J. Handbook of Tourism and Quality-of-life Research: Enhancing the Lives of Tourists and Residents of Host Communities. Dordrecht, Netherlands: Springer, 2012.
[26]DANN G M S. Tourist Motivation and Quality-of-life: In Search of the Missing Link[C]//In UYSAL M, PURDUR R R, SIRGY J M. The Handbook of Tourism and Quality of Life Research. Dordrecht: Springer, 2012.
[27]NEAL J, SIRGY M J, UYSAL M. The Role of Satisfaction With Leisure Travel/Tourism Services and Experience in Satisfaction with Leisure Life and Overall Life[J]. Journal of Business Research, 1999,44:153-163.
[28]RICHARDS G. Vacations and the Quality of Life: Patterns and Structures[J]. Journal of Business Research, 1999,44:189-198.
[29]OPPERMANN M, COOPER M. Outbound Travel and Quality of Life: The Effect of Airline Price Wars[J]. Journal of Business Research, 1999,44(3):179-188.
[30]HWANG J, LYU S O. The Antecedents and Consequences of Well-being Perception: An Application of the Experience Economy to Golf Tournament Tourists[J]. Journal of Destination Marketing & Management, 2015,4(4):248-257.
[31]赵东喜.本地休闲、外出旅游对生活质量影响差异研究[J].重庆工商大学学报(社会科学版),2011,28(6):76-81.
[32]赵东喜.度假旅游与旅游者生活质量关系研究[J].重庆工商大学学报(社会科学版),2015,32(6):29-37.
[33]KIM H, WOO E, UYSAL M. Tourism Experience and Quality of Life Among Elderly Tourist[J]. Tourism Management, 2015,46:465-476.
[34]WOO E, KIM H, UYSAL M. A Measure of Quality of Life in Elderly Tourists[J]. Applied Research Quality Life, 2016,11(1),65-82.
[35]KIM H-C, CHUA B-L, LEE S, et al. Understanding Airline Travelers’ Perceptions of Well-being: The Role of Cognition, Emotion, and Sensory Experiences in Airline Lounges[J]. Journal of Travel & Tourism Marketing, 2016,34(7):1213-1234.
[36]CHEN C C, HUANG W J, PETRICK J F. Holiday Recovery Experiences, Tourism Satisfaction and Life Satisfaction: Is There a Relationship?[J]. Tourism Management, 2016,53:140-147.
[37]GILBERT D, ABDULLAH J. Holiday Taking and the Sense of Well-being[J]. Annals of Tourism Research, 2004,13(1):103-121.
[38]NAWIJN J, MARCHAND M A, VEENHOVEN R, et al. Vacationers Happier, but Most not Happier After a Holiday[J]. Applied Research in Quality of Life, 2010,5(1):35-47.
[39]DOLNICAR S, LAZAREVSKI K, YANAMANDRAM V. Quality-of-life and Tourism: A Conceptual Framework and Novel Segmentation Base[J]. Journal of Business Research, 2013,66(6):724-729.
[40]HUNTER-JONES P. The Perceived Effects of Holiday-taking upon the Health and Wellbeing of Patients Treated for Cancer[J]. International Journal of Tourism Research, 2003,5(3):183-196.
[41]EUSEBIO C, CARERIO M J. The Impact of Tourism on Quality of Life: A Segmentation Analysis of the Youth Market[J]. Tourism Analysis, 2014,19(6):741-758.
[42]MCCABE S, JOLDERSMA T, LI C. Understanding the Benefits of Social Tourism: Linking Participation to Subjective Well-being and Quality of Life[J]. International Journal of Tourism Research, 2010,12(6):761-773.
[43]LEE S H, TIDESWELL C. Understanding Attitudes Towards Leisure Travel and the Constraints Faced by Senior Koreans[J]. Journal of Vacation Marketing, 2005,11(3):249-253.
[44]DE BLOOM J, GEURTS S A E, TARIS T W, et al. Effects of Vacation From Work on Health and Wellbeing: Lots of fun, Quickly Gone[J]. Work & Stress: An International Journal of Work, Health & Organizations, 2010,24(2):196-216.
[45]STRAUSS-BLASCHE G, EKMEKCIOGLU C, MARKTL W. Does Vacation Enable Recuperation? Changes in Well-being Associated with Time away From Work[J]. Occupational Medicine, 2000,50(3):167-172.
[46]POLS J, KROON H. The Importance of Holiday Trips for People with Chronic Mental Health Problems[J]. Psychiatric Services, 2007,58(2):262-265.
[47]FILEP S. Moving beyond Subjective Well-being: A Tourism Critique[J]. Journal of Hospitality & Tourism Research, 2014,38(2):266-274.
[48]高良,郑雪,严标宾.幸福感的中西差异:自我建构视角[J].心理科学进展,2010,18(7):1041-1045.
[49]CUMMINS R A. The Domains of Life Satisfaction: An Attempt to Order Chaos[J]. Social Indicators Research, 1996,38(3):303-328.
[50]CUMMINS R A, MCCABE M P, ROMEO Y, et al. Validity Studies the Comprehensive Quality of Life Scale (Comqol): Instrument Development and Psychometric Evaluation on College Staff and Students[J]. Educational and Psychological Measurement, 1994,54(2):372-382.
[51]MATHEW P V, SREEJESH S. Impact of Responsible Tourism on Destination Sustainability and Quality of Life Community in Tourism Destinations[J]. Journal of Hospitality and Tourism Management, 2017,31(3):83-89.
[52]谢彦君.旅游体验研究:走向实证科学[M].北京:中国旅游出版社,2010.
[53]张朝枝,邓曾,游旺.基于旅游体验视角的旅游产业价值链分析[J].旅游学刊,2010,25(6):19-25.
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