Using hybrid data mining and machine learning clustering analysis to predict the turnover rate for technology professionals

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• 作者：Chin-Yuan Fan^a ; ^{cyfan@stpi.narl.org.tw} ; ^{cyfan@mail.stpi.narl.org.tw} ; Pei-Shu Fan^b ; Te-Yi Chan^a ; Shu-Hao Chang^a
• 关键词：Turnover trend ; Clustering analysis ; Self-organizing map ; Neural network clustering
• 刊名：Expert Systems with Applications
• 出版年：2012
• 期刊代码：62_09574174
• 类别：et
• 出版时间：August, 2012
• 卷：39
• 期：10
• 页码：8844-8851
• 文件大小：965 K

摘要

This study applies clustering analysis for data mining and machine learning to predict trends in technology professional turnover rates, including the hybrid artificial neural network and clustering analysis known as the self-organizing map (SOM). This hybrid clustering method was used to study the individual characteristics of turnover trend clusters. Using a transaction questionnaire, we studied the period of peak turnover, which occurs after the Chinese New Year, for individuals divided into various age groups. The turnover trend of technology professionals was examined in well-known Taiwanese companies. The results indicate that the high outstanding turnover trend circle was primarily caused by a lack of inner fidelity identification, leadership and management. Based on cross-verification, the clustering accuracy rate was 92.7%. This study addressed problems related to the rapid loss of key human resources and should help organizations learn how to enhance competitiveness and efficiency.