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社会资本对知识团队内部知识转移的影响路径研究
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摘要
企业的知识是一个企业竞争优势的重要来源,因此,企业知识转移的能力对核心竞争力的形成有重要影响。在知识经济时代,知识员工组成的知识团队是企业知识的创造者,团队是否能有效的进行知识转移至关重要,近年来,知识团队的知识转移问题成为研究热点。
     本文探讨三个不同维度的社会资本对知识团队内部知识转移的影响。在文献研究的基础上,分析了不同维度社会资本对知识团队知识转移过程的影响,并讨论在这一影响过程中,不同社会资本之间的互动,最终,建立了一个社会资本对团队内部知识转移影响的路径模型,并由此探讨本研究对企业的实践启示。
     第一章导论,提出了研究问题,研究意义和创新之处。
     第二章对相关文献进行回顾,在国内外现有研究的基础上,对知识团队、知识转移和社会资本理论进行归纳梳理。首先,总结出知识转移研究的两个主要视角:过程视角和影响因素视角;其次,界定了“知识团队”的概念和特性;再次,将国内外对社会资本概念和维度的划分进行了比较分析;最后,找到这三个主题的结合点,探讨了知识团队内部知识转移的意义,以及社会资本对知识转移的影响,从而为下文研究做好铺垫。
     第三章首先基于Nahapiet和Ghoshal对社会资本的三维度划分,结合知识团队的背景,界定了知识团队内部的社会资本及其内容。其次,分别讨论了这三个维度社会资本对知识团队中的知识管理活动和绩效等具有的重大价值,并辅助案例进行解释、分析。最后,探讨了社会资本这个三个维度之间具有的自相关性,得出:结构和认知维度的团队社会资本都对关系维度的团队社会资本具有较强影响,结构维度对认知维度的团队社会资本有相对弱的影响。
     第四章构建了社会资本对知识团队内部知识转移的影响路径模型。本章分别研究了结构维度、关系维度、认知维度的社会资本对知识转移影响路径。得出结论:结构维度的社会资本通过以机会、动机为中介变量影响知识转移;关系维度的社会资本通过以动机为中介变量影响知识转移;认知维度的社会资本通过以动机、能力为中介变量影响知识转移。从而构建了综合模型,对模型中的间接影响路径进行了解释。
     第五部分是研究结果归纳,以及分析对我国企业管理的实践意义。
As we know, knowledge is an important resource of competitive advantage of a enterprise. Therefore, the ability of knowledge transfer has great effect on the establishment of core-competence. In the age of the knowledge-based economy, knowledge team is the knowledge creator, which is composed by knowledge worker. Effective knowledge transfer is crucial for a team. As above, the topic of knowledge transfer for a knowledge team becomes a hot pot.
     This paper discusses effects of three different dimensions the social capital on knowledge transfer inside the knowledge team. It analyses effects of different dimensions on knowledge transfer based on literature research. Discussion on interactions of different dimensions of social capital is also included. Finally, a route model is established to illustrate effects of social capital on knowledge transfer inside a team and enlightenment on enterprise's practice.
     Chapter one raises questions, research significances and creative points.
     Chapter two concludes theories on knowledge team, knowledge transfer and social capital, carrying on review of related domestic and foreign literature. Firstly, two perspectives of knowledge transfer researches are summarized, the process and the influencing factor perspectives. Secondly, the concept and characteristics of knowledge team is defined. Thirdly, comparative analyses on domestic and foreign researches of social capital are carried on. Lastly, connections of these three topics are found to discuss the insignificances of knowledge transfer inside knowledge team and the effects of social capital on knowledge transfer.
     Firstly, chapter three defines the concept and contents of social capital inside knowledge team based on Nahapiet and Ghoshal's research, combining the situation of knowledge team. Secondly, chapter three discusses several great values of these three dimensions of social capital on knowledge management and performance in knowledge team respectively. Case study is included to illustrate. Lastly, chapter three discusses the interrelationships of these three dimensions of social capital. Conclusions are made that both of structural and cognitive dimensions have strong effects on relational dimension of social capital. Structural dimension has relatively weak effects on cognitive dimensions of social capital as well.
     Chapter four establishes the route model of effects of social capital on knowledge transfer inside knowledge team. Effect routes of these three dimensions of social capital on knowledge transfer are discussed respectively. Conclusions are followed.
     Structural dimensions of social capital affect knowledge transfer through the opportunity and motivation variables. Relations dimensions of social capital affect knowledge transfer through motivation variable. Cognitive dimension of social capital affect knowledge transfer through motivation, ability variables. A comprehensive model is followed. And the indirect effects of the model are explained.
     The fifth part summarizes research results. As well as analyzing the significances of these results on Business Management in practice.
引文
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