用户名: 密码: 验证码:
电力施工项目成本管理与控制模型研究
详细信息    本馆镜像全文|  推荐本文 |  |   获取CNKI官网全文
摘要
近年来我国电力行业经历了突飞猛进的发展,电力作为一个国家重要的能源动力,是国家经济生产正常进行、人民生活稳定有序展开的重要动力和保障,具有重要地位,因此长期以来一直成为国家经济发展战略中的重点和先行行业。根据《电力行业“十二五”规划》可知,在未来几年,电力系统仍将经历高速发展,不断优化电源结构并加大电网建设。随着电力行业的飞速发展,电力施工项目的数量急速增加,电力建设企业也经历着前所未有的发展机遇和竞争挑战。成本管理作为传统项目管理的重要环节,同样也是电力施工项目管理中最重要的组成部分。项目成本的有效管理,直接关系着项目造价、项目利润以及电力建设企业的经济效益,同时,成本管理也间接对施工项目质量、工期等有重要影响。因此,加强施工项目成本管理是电力建设企业适应行业发展、满足市场需求、提升自身竞争力以及提高企业效益的有效途径。
     电力施工项目成本的构成复杂多样,存在项目施工过程的始终,且不同的成本划分方式所造成的成本核算结果也不相同。一般情况下,从施工整体进度过程的角度区分,电力施工项目的成本包括施工前成本、施工过程成本以及施工后成本;从项目消耗的资源角度区分,又可分为材料成本、人工成本、设备机械成本等。不同划分方式下成本的归类不尽相同,但又存在交叉,这也给项目精确的成本管理和控制带来困难。
     在激烈的电力施工项目市场竞争环境下,电力建设企业针对施工项目的成本管理关系到企业的盈利。同时,随着劳动力、原材料价格的不断攀升,施工项目的成本压力也逐渐增大,电力建设企业需要不断提升其项目成本的管理和控制能力以提升自身的市场竞争力。一方面要加强项目成本的整体控制,提升项目的利润空间;另一方面也要优化成本结构,加强成本控制评价,提高成本效率。但是,由于缺乏充分的方法指导及实践经验借鉴,电力建设企业难以掌握科学的施工项目成本管理的方法,相应的管理也欠缺系统性与全面性。
     本文基于电力施工项目的特点和其成本控制的现存问题分析,提出系统化建立施工项目成本控制和管理体系的思路,并在此基础上针对体系中的各模块成本控制进行深入的理论、方法研究和实证分析。主要研究内容包括:
     (1)提出系统建立电力施工项目成本管理体系。将施工项目成本管理工作体系化,提出从组织体系、人工成本、材料成本和设备成本等多方面对施工项目成本进行管理和控制。
     (2)建立项目成本管理的组织体系,从组织机构和岗位设置的角度提出项目成本管理所应具备的组织基础及其相应职责;优化项目成本管理流程,从成本计划、成本实施、成本核算以及成本评价全过程贯穿成本控制。
     (3)构建电力施工项目人工成本“四维控制”模型。首先进行电力施工项目人工成本决策研究,通过运用均衡价格理论确定项目整体人工成本水平,并进行不同导向的人工成本方案研究;其次建立人工成本分析体系,从多个角度对施工项目的人工成本进行分析;最后从投入限额、边际效益、变动弹性以及过程管理角度建立电力施工项目人工成本“四维控制”的全面控制体系。
     (4)从电力施工项目材料费用的构成和不同方面的控制进行材料成本控制研究。首先分析施工项目材料成本构成,明确项目中材料成本的主要内容;其次从材料价格、材料用量以及材料流通三个方面对材料成本控制进行研究;最后在此基础上提出材料成本核算与考核。
     (5)构建基于三角模糊数和TOPSIS决策法的电力施工项目设备成本控制模型。在此研究中,首先从设备全寿命周期的角度对施工项目设备成本进行全面分析,并确定从设备方案决策的角度进行设备成本控制研究的思路;其次建立设备方案的多目标决策模型,并运用基于三角模糊数的方法进行指标权重研究;最后运用TOPSIS法进行方案决策研究。
     (6)构建基于ANP和综合模糊评价方法的电力施工项目成本控制效果评价模型。从项目成本控制的整体角度进行效果评价研究,首先提出成本评价的指标体系,从项目整体和各模块成本控制等多方面对成本控制效果进行全面评价,并引入网络层次分析法进行指标权重确定研究;其次建立相应的综合模糊评价模型,对项目成本管理进行全面评价。
In recent years, electric power industry in china is developing rapidly, as one of the most important energy, electric power is the motive force source of economic growth and social stability, so electric power industry is always the focal point of the national economic development strategy. According to the electric power industry in the12th Five Year Plan, in the next few years, power system will get rapid development, constantly optimize the power structure and increase investment of the power grid construction. As the key link of the traditional project management, cost management is also the important part of electric power construction project management. Effective management to project cost, is directly related to the project cost, project profit and the economic benefits of the electric power construction enterprise, moreover, makes indirectly impact on project quality and project duration. So that, Strengthening the cost management of construction project is an effective way to adapt to the development of the industry, meet the market demand, enhance the competitiveness of their own and improve enterprise efficiency, for the electric power construction enterprises.
     The constitution of the electric power construction project cost is complex and diversified, throughout the project construction process. In general, distinguished from the overall schedule of the construction project, it includes up-front cost, running cost and subsequent cost; If distinguished from the resources, it includes material cost, labor cost and equipment cost, and so on. Cost classification from various angles is different, but they crossed each other, which might get the management and control to cost into trouble.
     In the fierce market competition environment, construction project cost management, for the electric power construction enterprise, is related to the enterprise profit. At the same time, with the steadily rising of the labor cost and raw materials prices, the cost pressure increases gradually, so that electric power construction enterprise need to enhance the capabilities of management and control about project cost in order to enhance their market competitiveness. For one thing, we should strengthen overall control to project cost, and enhance profit space of project; for another, we also should optimize cost structure, strengthen cost control evaluation, improve cost efficiency. But due to the lack of adequate guidance and practice experience, it is difficult for electric power construction enterprise to grasp the scientific methods of project cost management, The corresponding management is also lack of systematic and comprehensive.
     Based on the characteristics of electric power construction project and analysis of its cost control, this paper put forward some ideas and proposals for building a systematic system of construction project management and cost control. And on this basis, this paper is devoted to theoretical research, method study and example analysis from all kinds of cost control modules. The main contents are as following:
     (1) Build a systematic system for cost management in electric power construction project. Which makes the cost management in construction project more systematic, This system explains the methods of cost management and cost control in construction project from following aspects:organization system, labor cost, material cost and the equipment cost and other aspects
     (2) Establish organizational system of project cost management. From the point of organization and post setting, introduce the organization foundation and corresponding responsibilities of project cost management; optimize process of project cost management, control cost four aspects:cost plan, cost implementation, cost accounting and cost evaluation.
     (3) Establish the "four demension" controlling model of labor cost in electrical power project. In this research, firstly do some research on the labor cost decision, the price of overall labor cost in project are fixed, based on the theory of equilibrium price, and get research results about labor cost plan; secondly, from multiple dimensions, analysis labor cost in project with many indicators; at last, based on above research, establish the four-dimensional control model on labor cost in construction project, control system on overall labor cost is established from four angles as following: Investment allowance, marginal benefit, flexible elasticity, process management.
     (4) In the research on how to control the material cost, firstly, analysis the constitution of material cost in the construction project, definite the main content of the material cost in the construction project; secondly, do some research on material cost control from three aspects:material price, material quantity, circulation of material, at last, Material cost accounting and assessment are proposed based on above research.
     (5) Establish the machine cost control model based on the TOPSIS method. In the research on equipment cost control, first of all, do overall analysis about equipment cost from the perspective of life cycle of equipment, and give a resolution to how to control equipment cost from the angle of equipment scheme decision; Then, establish the multi objective decision-making model, and analysis the index weight with the method based on triangular fuzzy number; at last, do some research on program decisions with TOPSIS model.
     (6) Finally, establish the cost controlling evaluate model based on fuzzy evaluation method. This paper assess the effects of cost control from the perspective of overall project. Firstly, Cost evaluation index system of cost evaluation is established, which is complex and comprehensive, index weight is laid down with ANP method; secondly, the comprehensive fuzzy evaluation model is established in order to evaluating project cost management.
引文
[1]张冰洁.电力施工企业工程项目成本管理研究[D].北京:华北电力大学,2009:45-63
    [2]中国电力联合会.电力行业“十二五规划”.北京:中国电力出版社,2011:2-10
    [3]郭旭荣.天净电力工程公司工程成本管理研究[D].北京:华北电力大学,2009:23-48
    [4]李猛.送变电施工项目成本控制研究[D].北京:华北电力大学,2007:67-85
    [5]刘艺贺.电力工程施工项目成本控制[D].北京:华北电力大学,2008:73-98
    [6]黄东进.施工阶段成本控制探索[J].科技资讯,2006,7(31):51-53
    [6]包振海.电力施工企业工程项目成本控制模式的研究和应用[D].北京:华北电力大学,2008:118-129
    [7]李洪峰.施工项目成本管理研究[D].山东:山东大学,2006:44-78
    [8]贾佳.送变电项目施工成本的全过程控制研究[D].北京:华北电力大学,2009:112-169
    [9]孙政.施工项目成本控制及应用研究[D].西安:西安建筑科技大学,2006:23-45
    [10]美国项目管理协会编,卢有杰,王勇译.项目管理知识体系指南(第3版)PMBOK指南[M].北京:电子工业出版社,2005:215-225
    [11]彼得斯·霍布斯.项目管理(甘华鸣等编译)[M].北京:中国国际广播出版社2003:159-167
    [12]郝得仁.标准成本制度一日本的经验与启示[J].财经科学,2007,1(230):69-70
    [13]S. N Tucker, V. G. Mitchell and L.S. Burn. The Application of life cycle in urban water systems[J]. Apr 4th Int Conf On Water Pipeline Systems York,2001, 28(3):72-75
    [14]Carstem Homburg. Improving activity-based costing heuristics by higher-level cost driver[J]. European Journal of Operational Research,2004,23(157):332-343
    [15]J. Reilly, J. Brown. Management and control of cost and risk for tunneling and infrastructure projects[J]. Tunneling and Underground Space Technology,2004, 3(19):330
    [16]程绍忠.责任成本控制法在施工项目成本管理中的运用[J].四川会计,2003,9(21):29-33
    [17]王仙萍.浅谈施工企业项目成本的管理[J].会计之友,2005,7(1):36-39
    [18]L.S. Burn. Activity-based cost management[J]. An executive guide, 2007,11(2):12-16
    [19]Cooper,R. Cost management:From Frederick Taylor to the present[J]. Journal of Cost Management,2000,12(3):34-36
    [20]王莉.浅议施工企业项目工程成本控制[J].安徽建筑,2006,4(3):24-25
    [21]赵晶晶.施工企业成本控制新论[J].企业经济,2004,5(6):91-92
    [22]T.C. Berends, J.S.Dhillon. An Analysis of Contract Cost Phasing on Engineering Construction and Construction Projects[J]. The Engineering Economist, 2004,4(23):327-337
    [23]王炳通.浅论电力施工企业的项目成本控制[J].项目管理者联盟,2008,6(7):73-78
    [24]么立君.工程项目的成本控制[J].经济论坛,2003,3(6):36-41
    [25]赵玉清.施工企业工程项目成本的控制与管理[J].北京水利,2005,3(1):48-49
    [26]吐拉洪.施工项目成本控制方法研究与应用[D].西安:西安建筑科技大学,2006:38-72
    [27]崔巍.在建项目的成本控制方法[J].管理现代化,2005,6(1):10-11
    [28]邱枫.鼎龙送变电公司工程项目成本管理研究[D].北京:华北电力大学,2010:21-42
    [29]陈奇力.基于P3e/c软件的电力建设项目进度与成本集成控制研究[D].黑龙江:哈尔滨工业大学,2007:12-43
    [30]刘德兵.我国制造业人工成本控制研究[D].南京:南京财经大学,2008:32-38
    [31]宋戈乐.关于建筑企业人工成本的控制分析[J].黑龙江科技信息,2010,11(1):23-24
    [32]张树强.施工企业人工成本控制分析[J].中国对外贸易(英文版),2010,12(1):35-38
    [33]狄煌.企业组织优化与人工成本控制[J].中国劳动,2007,7(2):38-39
    [34]来彦容,杨瑞娟.薪酬竞争力与人工成本控制[J].中国劳动,2007,9(1):42-44
    [35]张莉,刘希宋.企业人工成本的控制体系与对策研究[J].中国软科学,2001,3(4):35-37
    [36]余顺坤,刘琳.国有企业人工成本弹性控制工资总量模型研究[J].中国管理科学,2009,10(17):594-599
    [37]卢芳.如何控制施工项目中的材料费[J].信息科技,2008,11(1):140-141
    [38]王一帆,卢鸿运,张光久.施工项目材料费用的控制[J].河南水利与南水北调,2009,12(2):68-69
    [39]周岩,高兴辉.工程施工材料费用控制措施分析[J].管理问题,2009,10(3):98
    [40]栗日峰,王忠民.项目施工机械设备的选择与管理[J].中国新技术与新产品,2010,16(4):60
    [41]张岩华.如何加强项目施工设备的管理[J].企业科技与发展,2010,6(2):53-54
    [42]董涛.基于价值链的电力设备全寿命周期成本管理[D].北京:华北电力大学,2007:14-32
    [42]王建.全寿命周期成本理论在电力设备投资决策中的应用研究[D].重庆:重庆大学,2008:23-45
    [44]张媛.基于灰色系统理论的电力设备全寿命周期成本评估及模型[D].重庆:重庆大学,2008:11-36
    [45]郭继秋,唐慧哲.工程项目成本管理[M].北京:化学工业出版社,2005:172-181
    [46]林伟敏.优化施工项目成本管理[J].中国科技信息,2005,7(8):35-36
    [47]本丛书编辑委员会.建筑工程施工项目成本管理[M].北京:机械工业出版社,2004:138-162
    [48]丁志斌.当前项目成本管理存在的问题和改进措施[J].建筑经济,2002,6(236):41-43
    [49]符颖,王竹林.工程项目成本管理中存在的问题剖析[J].西部探矿工程,2005,(6):239
    [50]刘建美.公路施工企业项目成本管理的对策措施[J].辽宁交通科技,2003,(5):54-59
    [51]霍忠锋,郝毅君,杨学武.试论成本系统控制工程的实施[J].煤炭经济研究,2004,3(11):44-45
    [52]万华琳,田志强.试论项目施工过程成本管理[J].人民长江,2004,2(6):15-17
    [53]郑鸣铺.论工程项目在施工阶段的成本控制[J].煤炭经济研究,2004,5(6):46-47
    [54]王健,刘尔烈,骆刚.工程项目管理中工期一成本一质量综合均衡优化[J].系统工程学报,2004,3(2):148-153
    [55]岳振国.浅谈项目管理中质量、进度、成本的协调[J].内蒙古科技与经济,2004,2(22):44-45
    [56]Dr. Nick J. Lavingia, PE. Improve Profitability Through Effective Project Management and Total Cost Management J]. Cost Engineering,2003,45(11):22-24
    [57]John Kenny. Efective Project Management for Strategic Innovation and Change in an Organizational Context[J]. Project Management Journal,2003,2(3):15-17
    [58]郑鸣嫡.论工程项目在施工阶段的成本控制[J].煤炭经济研究,2004,7(16):26-32
    [59]Greg.Udelhofen. Cost-effective preservation tool[J]. The Asphalt Contractor,2006, 3(17):56-60
    [60]Anthony A DeMarco. Six Steps to Project Success[J]. Cost Engineering,2005,9(16): 12-14
    [61]Peter R, Bredehoeft Jr. Controlling Non-Construction Costs[J]. AACE,2003,12(1):112-134
    [62]Frederick E. Gould. Managing the Construction Scheduling and Project control 2nd[J]. Prentice Hall, Process,2002,1(2):160-165
    [63]中国劳动和社会保障部.关于建立行业人工成本信息指导制度的通知[J].劳动与社会保障,2004,1(30):1-2.
    [64]Abernathy, W.J. Balol, N. Hershey. J.C. A three-stage manpower planning and scheduling model-a service sector example[J].Operational Research, 2010,2 (3):693-711.
    [65]李云柱.企业人工成本管理[J].中国劳动,2003,(8):2-35
    [66]Tse,C. Y.. Monopoly, human capital accumulation and development[J]. Joural of Development Economics,2001,2(2):137-174.
    [67]T. W. Schultz. Investment on Human Capital[J]. The American Economic Review,1960,1(1):482-512
    [68]Mincer,J. Human Capital and Earnings. Studies in Human Capital:Collected Essays of Jacob Mincer[J]. Edward Elgar Publishing Limited,1993,2(2)74-79.
    [69]Becker, G.. Investment in human capital:A theoretical analysis[J]. The Journal of Political Economy,1962,70(2):9-49.
    [70]Schultz,T.W. Investment on human capital[J]. The American Economic Review,1960,12(3):82-85
    [71]Thomas O. Human Capital:What It Is and Why People Invest It. San Francisco: Jossey-Bass,1999:170-172.
    [72]Brewer. C. Innovative outreach strategies to conduct follow-up of clients for NADR projects. In:Abstract Book of the Second Annual NADR National Meeting[J]. The National Institute on Drug Abuse,2001,2(1):134-140
    [73]Margaret M. Blair, Thomas A. The New Relationship:Human Capital in the American[M]. Washington, D.C.:Brookings Institution Press,2000:360-361.
    [74]王学力.我国人工成本现状、问题与对策建议[J].经济参考研究,2006,11(44):26-35
    [75]孙玉梅.我国人工成本现状浅析[J].中国劳动,2007,4(1):31-36
    [76]卞美铃.企业人工成本指标体系的建立与管理[J].经营管理,2003,(3):71-72.
    [77]韩春雨,江自超.企业人工成本结构分析[J].企业管理,2004,3(3):14-16.
    [78]张效科.企业人工成本分析与控制方法研究[J].会计之友,2009,2(6):21-22
    [79]马彩丽.人工成本分析方法[J].中国西部科技,2004,9(1):22-25
    [80]郭朝辉,郭云邦.企业人工成本的量化分析与控制策略探析[J].现代商贸工业,2009,4(1):146-147
    [81]肖娟娟.企业人工成本分析方法的探讨[J].企业经济,2008,5(1):94-96
    [82]张洁.企业人力资源成本控制问题研究[D].北京:首都经济贸易大学,2004:12-28
    [83]刘德兵.我国制造业人工成本控制研究[D].南京:南京财经大学,2008:32-45
    [84]宋戈乐.关于建筑企业人工成本的控制分析[J].黑龙江科技信息,2010,11(1):23-24
    [85]张树强.施工企业人工成本控制分析[J].中国对外贸易,2010,12(1):35-38
    [86]狄煌.企业组织优化与人工成本控制[J].中国劳动,2007,7(1):38-39
    [87]刘成竹.试述企业人工成本的分析与管理[J].企业统计,2000,11(1):22-25
    [88]张莉,刘希宋.企业人工成本的控制体系与对策研究[J].中国软科学,2001,3(1):35-37
    [89]余顺坤,刘琳.国有企业人工成本弹性控制工资总量模型研究[J].中国管理科学,2009,10(17):594-599
    [90]Davenport, Thomas O. Human Capital:What It Is and Why People Invest It. San Francisco[J].Jossey-Bass,2002,1(1):170-172.
    [91]Bernard Piecre. Accountancy Activity based costing [J]. Accountancy Ireland. Dublin,2004,2(07):18-20.
    [92]Cooper R., Kaplan R.S. How cost accounting distorts product costs [J]. Management accounting,1984,1(4):20-27.
    [93]Daniel J. Goebel, Greg W.Marshall, William B. Colander. Activity-Based Costing-Accounting for a Market Orientation[J]. Industrial Marketing Management,1998,1(27):34-36
    [94]舒尔茨.论人力资本投资[M].北京:北京经济学院出版社,1990:1-22.
    [95]朱舟.人力资本投资的成本收益分析[M].上海:上海财经大学出版社,1999:1-248.
    [96]冯国富.基于人力资本投资的人工成本实质与管理分析[J].中国科技信息,2006,1(1):38-41
    [97]张成保,赵翠霞.试探人力资源价格与价值的计量[J].安徽大学学报,2003,1(27):124-127
    [98]康士勇.薪酬设计与薪酬管理[M].北京:中国劳动社会保障出版社,2005:13
    [99]余顺坤.电力企业人事体系构建及其核心问题技术与方法研究[D].北京:华北电力大学工商管理学院,2007:11-35
    [100]罗伯特·马希斯,约翰·杰克逊.人力资源管理(第九版)[M].北京:电子工业出版社,2003:102-124
    [101]彭剑锋.人力资源管理概论[M].上海:复旦大学出版社,2003:324-349
    [102]斯蒂芬.P.罗宾斯.管理学[M].北京:中国人民大学出版社,1997:518-522
    [103]Dixit, A. Incentives and Organizations in the Public Sector[J]. The Journal of Human Resource,2002,37(4):696-727.
    [104]韩忠春.人力资源价值的计量方法的分析与计算[J].科技与管理,2004,3(1):148-150
    [105]余顺坤,袁家海,刘琳.构建基于团队的企业战略绩效管理体系[J].中国人才,2005,10(1):36-38
    [106]张莉,刘希宋.企业人工成本实质和决策分析[J].经济论坛,2005,(1):109
    [107]来彦容,杨瑞娟.薪酬竞争力与人工成本控制[J].中国劳动,2007,9(1):42-44
    [108]吴小东.我国企业人工成本控制理论研究与应用[D].河北:燕山大学,2006:32-38
    [109]Priya Ranjan. Dynamic Evolution of Income Distribution and Credit-constrained Human Capital Investment in Open Economies. Journal of International Economics,2001, (55):329-358.
    [110]张莉,冯国富.企业人工成本的实质和决策依据分析[J].经济论坛,2005,7(1):23-25
    [111]Jacob Mincer. On-the-job The incentive factor on HR. The Journal of Political Economy,2003,70(2):50-79.
    [112]Nancy Brown Johnson., Scott Droege. Reflections on the Generalization of Agency Theory:Cross-Cultural Considerations[J]. Human Resource Management Review,2004,1(14):325-335.
    [113]吕强.TOPSIS在供应商评价中的应用[J].价值工程,2004,3(1):12-14
    [114]王萍.逼近理想解的多属性产品决策模型及其应用[J].工业技术经济,2003,2(1):32-33
    [115]J.Y.Ahn, K.Seo, J.S.Lee, and D.S.Lee.Factor Analysis for the Quantification of Renal Cortical Blood Flow Using 0-15 Water Dynamic PET[J], Human Resource Management Review,2004,1(14):325-335.
    [116]庄伟刚,胡汉辉.基于不确定性决策的报酬制度[J].管理工程学报,2004,18(2):17-21.
    [117]Thomas W. Lee. Explaining the Assigned Goal-Incentive Interaction:The Role of Self-Efficacy and Personal Goals[J]. Journal of Management,1997, 23(4):541-559.
    [118]David Brown Peter Booth, Franccsco Giacobbe. Technological and organization influences on the adoption of activity-based costing in Australia [J]. Accounting and France Clayton,2004,1(11):23-28
    [119]Cooper, W.W., Gu, B., Li, S. Conparisons and evaluations of alternative approaches to treatment of congestion in DEA[J]. European Journal of Operational Research,2001,1 (4):62-75.
    [120]Julia D'Souza, John Jacob, K.Ramesh. The use of accounting flexibility to reduce labor renegotiation costs and manage earnings[J].Journal of accounting&economics,2001,2(2):187-200.
    [121]Paul S. Hempel. Human-resource-based models of production systems [J]. International journal of production economics,1996,1(2):239-249.
    [122]Per Dahlen, Gunnar S.Bolmsjo. Life-cycle cost of the labor factor[J].International journal of production economics,1996,2(3):459-467.
    [123]Yigal Gerchak, Boaz Golany. Hiring Policies in an Uncertain environment: Cost and productivity trade-offs [J]. European journal of operational research, 2000,2(2):195-204.
    [124]Dixon, Marlene Annette. The relationship between human resource management and organizational effectiveness in non-profit sport organizations: A multi-level approach [D].The Ohio State University,2002, (5):36-50.
    [125]Gibbons, R. Incentives Between Firms (and Within)[J]. Management Science, 2005,51(1):2-17.
    [126]Dixit, A. Incentives and Organizations in the Public Sector [J]. The Journal of Human Resource,2002,37(4):696-727
    [127]Prakar Kathandarama, Dvaid. T Wilson. The Future of Competition-Value-Creating Networks [J]. Industrial Marketing Management,2001,2(30):23-25
    [128]Alexis H. Kunz, Dieter Pfaff. Agency theory, Performance Evaluation, and the Hypothetical Construct of Intrinsic Motivation[J]. Accounting, Organizations and Society,2002 (27):275-295.
    [129]Bernardin, H.J., Hangan, C.M., Kane, J.S.&Villanova, P.. Inferformance Appraisal:State of the Artin Practice, Simither, J.W.editor[J].SanFrancisco:Jossey-BassPublishers,1998,2(1):234-256
    [130]Kim, Jonghyeok, Euiho Suh and Hyunseok Hwany. "A Model for Evaluating the Effectiveness of CRM Using the Balanced Scorecard"[J]. Journal of Interactive Marketing,2003,8(1):5-19
    [131]胡永红.综合评价方法[M].北京:科学出版社,2000:128-145
    [132]邓聚龙.灰色预测与决策[M].武汉:华中科技大学出版社,2002:33-56
    [133]周斌.由灰关联度确定权重的客观多目标决策法[J].昆明理工大学学报,2003,3(1):45-46
    [134]陈莉,赵磊,华伟.TOPSIS在电力上市公司财务综合能力评价中的应用[J]. 现代电力,2003,2(1):32-33
    [135]李伟军,叶飞.基于灰关联度的区间评价方法探讨[J].系统工程与电子技术,2001,2(5):12-13
    [136]周春喜.供应商选择多目标灰关联度决策模型及其应用[J].科技进步与对策,2003,2(1):16-17
    [137]张新.动态多目标决策问题的灰色分析方法[J].电路与系统学报,2004,2(2):32-33
    [138]Royl. Crum, Itzhak Goldberg. Restructuring and managing the Enterprise in transition[J]. The World Bank,1998,12:12-14
    [139]Fandray. Dayton. The new thinking in Performance appraisal[J] Workforce,2001,3(1):45-46
    [140]Peter.Drunker. The future that has already happened[J]. The Futurist, 1998,11(2):431-445
    [141]吴皓莹,吕锋.多目标灰色决策及其在经济指标分析中的应用[J].武汉理工大学学报,2001,4(2):27-28
    [142]周黎莎,于新华.基于网络层次分析法的电力客户满意度模糊综合评价[J].电网技术,2009,17(9):191-197.
    [143]周长春.连续危险源危险性评价原理与方法及其在煤矿瓦斯灾害中的应用[D].北京:中国矿业大学,1995:23-48
    [144]钱颂迪等.运筹学[M].北京:清华大学出版社,2000:117-136
    [145]吴秉坚.模糊数学及其经济分析[M].北京:中国标准出版社,1994:128-135
    [146]卢岚.安全工程[M].天津:天津大学出版社,2002:78-92

© 2004-2018 中国地质图书馆版权所有 京ICP备05064691号 京公网安备11010802017129号

地址:北京市海淀区学院路29号 邮编:100083

电话:办公室:(+86 10)66554848;文献借阅、咨询服务、科技查新:66554700