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基于实例的产品配置技术研究
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摘要
随着客户需求逐渐个性化、多样化。以较低的成本快速设计出高客户满意度的产品是决定企业能否在竞争中获得优势的重要因素。企业必须改变以往的生产模式,向大批量定制生产模式转型,而又不能完全抛弃以往的资源,因此,研究如何快速、准确并低成本的在已有的产品基础上,根据订单变型具有现实意义。
     本文首先结合企业已有的产品和预测信息,建立实例产品族的层次结构模型。为实现产品族的动态更新,引入时间更新和空间更新概念,并以基于TRIZ创新原则的需求拓展作为空间更新的手段,以个性化需求预测系统作为时间更新的手段,最后对产品族结构进行状态分析,保证产品族的动态全面性性
     通过调解聚类粒度和客户满意度之间的矛盾,对批量订单进行聚类处理;以层次分析法将类订单与产品族联系起来,并以理想解法来求解产品实例对类订单的满意度,以灰色关联分析法来求解产品实例和类订单之间的关联程度,实现位置和形状的双匹配,最后以减速机为实例对配置过程进行验证。
Customer demands become personalized and diversified increasingly. Designing low cost products with higher customer satisfaction quickly is an important factor, which decides whether an enterprise can acquire strength in the competition. Enterprises must change the past mode of production into mass customization mode, but can not completely discard the past resources. As a consequence, the research of deformation of the orders has a practical significance with fast, accurate and low cost in the existing products.
     Firstly, companies combine existing products with forecast information and establish an instance of the hierarchy model of product family. To achieve the dynamic update of product family, this paper introduces the updating concepts of time and space, take the expanding demand of TRIZ-based innovation principles as a means of space update, and take the individual demand forecasting system as a means of time update. Finally, this paper analyzed the structure of the product family and guaranteed dynamic comprehensive of product family.
     This paper clustered bulk orders according to mediate the conflict between cluster size and customer satisfaction; linked similar orders with the product family with the hierarchy analysis, and used the ideal solution to solve the satisfaction of product examples and similar orders, and used the gray relative analysis method to solve the relevancy of product examples and similar orders to achieve the two-match of position and shape. Finally, this paper takes reducer as an example to verify the configuration process.
引文
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