用户创新研究评述与展望
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摘要
用户创新是创新理论的重要组成部分,随着用户需求差异的日渐扩大,制造商应着重关注用户创新。国外对于用户创新理论的研究较早,已具有基本的理论框架,而国内在用户创新方面的研究起步相对较晚,仍处在理论探讨阶段,缺乏对用户创新发展近况的概括性文献。综合已有的关于用户创新的研究,对用户创新的概念、用户创新主要方式进行了分析,并对用户创新理论的多元化研究进展作出了概括性地总结,发现已有研究仍需进一步深化展开。据此,提出了用户创新未来的研究方向。
User innovation is an important part of innovation theory.With the growing demand for user expansion,manufacturers should focus more on customer innovation.The research on the theory of user innovation has been done earlier in the foreign countries,which already has become the basic theoretical framework.However,in China the development of user innovation is still in the stage of theoretical discussion,lacking general literature on the development of user innovation.This paper summarizes the existing research on user innovation,on the one hand,analyzing the concept of user innovation and the main ways of user innovation;on the other hand,making ageneral summary of the progress of diversification in user innovation theory,we find that an in-depth research will be needed.Based on this,the paper puts forward the research direction for user innovation in the future.
User innovation is an important part of innovation theory.With the growing demand for user expansion,manufacturers should focus more on customer innovation.The research on the theory of user innovation has been done earlier in the foreign countries,which already has become the basic theoretical framework.However,in China the development of user innovation is still in the stage of theoretical discussion,lacking general literature on the development of user innovation.This paper summarizes the existing research on user innovation,on the one hand,analyzing the concept of user innovation and the main ways of user innovation;on the other hand,making ageneral summary of the progress of diversification in user innovation theory,we find that an in-depth research will be needed.Based on this,the paper puts forward the research direction for user innovation in the future.
引文
[1]E.Von Hippel.The Source of Innovation[M].London:Oxford University Press,1988.
[2]Nikolaus Franke,Florian Schirg,Kathrin Reinsberger.The frequency of end-user innovation:A re-estimation of extant findings[J].Research Policy,2016,45(8):1684-1689.
[3]吴贵生,谢韡.用户创新概念及其运行机制[J].科研管理,1996,(5):14-19.
[4]高忠义,王永贵.用户创新及其管理研究现状与展望[J].外国经济与管理,2006,(4):40-47.
[5]董艳,张大亮,徐伟青.用户创新的条件和范式研究[J].浙江大学学报(社会科学版),2009,(4):43-54.
[6]郑彤彤,谢科范.用户创新的起源、发展与内涵研究[J].管理现代化,2013,(6):123-125.
[7]E.Von Hippel.Lead Users:A Source of Novel Product Concepts[J].Management Science,1986,32(7):791-805.
[8]G.Lilien,P.D.Morrison,K.Searls,M.Sonnack,E.Von Hippel.Performance Assessment of the Lead User Generation Process for New Product Development[J].Management Science,2002,48(8):1042-1059.
[9]N.Franke,E.Von Hippel,M.Schreier.Finding Commerically Attractive User Innovations:A Test of Lead-User Theory[J].Journal of Product Innovation Management,2006,23(4):301-315.
[10]E.Von Hippel.Perspective:User Toolkits for Innovation[J].Journal of Product Innovation Management,2001,18(4):247-257.
[11]E.Von Hippel,Ralph Katz.Shifting Innovation to Users via Toolkits[J].Management Science,2002,48(7):821-833.
[12]Nikolaus Franke,E.Von Hippel.Satisfying heterogeneous user needs via innovation toolkits:the case of Apache security software[J].Research Policy,2003,(32):1199-1215.
[13]Sean Humphrey,Matthis Laass,Bj rn Falk,Dieter Drobny,Robert Schmitt.EMOTIO-Design of a Toolkfit Enabling User Innovation[J].Procedia CIRP,2014,(16):181-186.
[14]E.Von Hippel.Sticky Information and the Locus of Problem Solving:Implications for innovation[J].Management Science,1994,40(4):429-439.
[15]孙艳,刘肖健,王万良.基于信息空间的用户创新机制及用户创新工具箱的开发研究[J].研究与发展管理,2015,(3):94-104.
[16]孟韬.消费者创新研究进展[J].经济学动态,2012,(1):108-112.
[17]叶兴波,刘景江,魏梅.粘着信息与用户创新工具箱:一个研究综述[J].科研管理,2004,(3):100-105.
[18]Stefan Thomke,E.Von Hippel.Customers as Innovators:A New Way to Create Value[J].Harvard Business Review,2002,80(4):74-81.
[19]单初,刘昌屏.浅谈基于“工具箱”的用户创新模式[J].科技进步与对策,2003,(15):122-123.
[20]陈常,张业韬.用户创新的研究现状及政府政策制定研究[J].长沙大学学报,2010,24(1):21-23.
[21]Yong Sauk Hau,Minhyung Kang.Extending lead user theory to users’innovation-related knowledge sharing in the online user community:The mediating roles of social capital and perceived behavioral control[J].International Journal of Information Management,2016,36(4):520-530.
[22]Y.Benkler.The Wealth of Networks[M].New Haven:Yale University Press,2007.
[23]张皓.个人用户创新行为的影响因素研究[D].杭州:浙江大学,2009.
[24]汪秀婷,杜海波,江澄,等.技术创新网络中核心企业对创新绩效影响:沟通和信任的中介作用研究[J].科学学与科学技术管理,2012,(12):37-44.
[25]王炳富,郑准.协同创新视角下用户创新影响因素理论框架构建[J].科技进步与对策,2016,(17):14-19.
[26]陈劲,阳银娟.协同创新的驱动机理[J].技术经济,2012,(8):6-11.
[27]Konstantin Fursov,Thomas Thurner,Alena Nefedova.What user-innovators do that others don't:A study of daily practices[J].Technological Forecasting and Social Change,2017(118):153-160.
[28]应佳,柯元珍,周力全.基于自组织理论视角的用户创新分析[J].中国集体经济,2009,(3):166-167.
[29]Dietmar Harhoff,Joachim Henkel,E.Von Hippel.Profiting from voluntary information spillovers:how users benefit by freely revealing their innovations[J].Research Policy,2003,(32):1753-1769.
[30]郑彤彤,谢科范.用户创新行为的演化博弈分析[J].工业工程,2014,(3):6-12.
[31]王红丽,李建昌.创新情绪、情境信心对用户创新行为的作用机制研究[J].软科学,2014,(9):60-64.
[32]Ruth Maria Stock,E.Von Hippel,Nils Lennart Gillert.Impacts of personality traits on consumer innovation success[J].Research Policy,2016,45(4):757-769.
[33]姚山季,来尧静,唐娟.用户创新工具箱的研究现状与展望[J].科技管理研究,2009,(2):88-90.
[34]Kristian Roed Nielsen,Lucia A.Reisch,John Therese.Sustainable user innovation from a policy perspective:a systematic literature review[J].Journal of Cleaner Production,2016(133):65-77.
[2]Nikolaus Franke,Florian Schirg,Kathrin Reinsberger.The frequency of end-user innovation:A re-estimation of extant findings[J].Research Policy,2016,45(8):1684-1689.
[3]吴贵生,谢韡.用户创新概念及其运行机制[J].科研管理,1996,(5):14-19.
[4]高忠义,王永贵.用户创新及其管理研究现状与展望[J].外国经济与管理,2006,(4):40-47.
[5]董艳,张大亮,徐伟青.用户创新的条件和范式研究[J].浙江大学学报(社会科学版),2009,(4):43-54.
[6]郑彤彤,谢科范.用户创新的起源、发展与内涵研究[J].管理现代化,2013,(6):123-125.
[7]E.Von Hippel.Lead Users:A Source of Novel Product Concepts[J].Management Science,1986,32(7):791-805.
[8]G.Lilien,P.D.Morrison,K.Searls,M.Sonnack,E.Von Hippel.Performance Assessment of the Lead User Generation Process for New Product Development[J].Management Science,2002,48(8):1042-1059.
[9]N.Franke,E.Von Hippel,M.Schreier.Finding Commerically Attractive User Innovations:A Test of Lead-User Theory[J].Journal of Product Innovation Management,2006,23(4):301-315.
[10]E.Von Hippel.Perspective:User Toolkits for Innovation[J].Journal of Product Innovation Management,2001,18(4):247-257.
[11]E.Von Hippel,Ralph Katz.Shifting Innovation to Users via Toolkits[J].Management Science,2002,48(7):821-833.
[12]Nikolaus Franke,E.Von Hippel.Satisfying heterogeneous user needs via innovation toolkits:the case of Apache security software[J].Research Policy,2003,(32):1199-1215.
[13]Sean Humphrey,Matthis Laass,Bj rn Falk,Dieter Drobny,Robert Schmitt.EMOTIO-Design of a Toolkfit Enabling User Innovation[J].Procedia CIRP,2014,(16):181-186.
[14]E.Von Hippel.Sticky Information and the Locus of Problem Solving:Implications for innovation[J].Management Science,1994,40(4):429-439.
[15]孙艳,刘肖健,王万良.基于信息空间的用户创新机制及用户创新工具箱的开发研究[J].研究与发展管理,2015,(3):94-104.
[16]孟韬.消费者创新研究进展[J].经济学动态,2012,(1):108-112.
[17]叶兴波,刘景江,魏梅.粘着信息与用户创新工具箱:一个研究综述[J].科研管理,2004,(3):100-105.
[18]Stefan Thomke,E.Von Hippel.Customers as Innovators:A New Way to Create Value[J].Harvard Business Review,2002,80(4):74-81.
[19]单初,刘昌屏.浅谈基于“工具箱”的用户创新模式[J].科技进步与对策,2003,(15):122-123.
[20]陈常,张业韬.用户创新的研究现状及政府政策制定研究[J].长沙大学学报,2010,24(1):21-23.
[21]Yong Sauk Hau,Minhyung Kang.Extending lead user theory to users’innovation-related knowledge sharing in the online user community:The mediating roles of social capital and perceived behavioral control[J].International Journal of Information Management,2016,36(4):520-530.
[22]Y.Benkler.The Wealth of Networks[M].New Haven:Yale University Press,2007.
[23]张皓.个人用户创新行为的影响因素研究[D].杭州:浙江大学,2009.
[24]汪秀婷,杜海波,江澄,等.技术创新网络中核心企业对创新绩效影响:沟通和信任的中介作用研究[J].科学学与科学技术管理,2012,(12):37-44.
[25]王炳富,郑准.协同创新视角下用户创新影响因素理论框架构建[J].科技进步与对策,2016,(17):14-19.
[26]陈劲,阳银娟.协同创新的驱动机理[J].技术经济,2012,(8):6-11.
[27]Konstantin Fursov,Thomas Thurner,Alena Nefedova.What user-innovators do that others don't:A study of daily practices[J].Technological Forecasting and Social Change,2017(118):153-160.
[28]应佳,柯元珍,周力全.基于自组织理论视角的用户创新分析[J].中国集体经济,2009,(3):166-167.
[29]Dietmar Harhoff,Joachim Henkel,E.Von Hippel.Profiting from voluntary information spillovers:how users benefit by freely revealing their innovations[J].Research Policy,2003,(32):1753-1769.
[30]郑彤彤,谢科范.用户创新行为的演化博弈分析[J].工业工程,2014,(3):6-12.
[31]王红丽,李建昌.创新情绪、情境信心对用户创新行为的作用机制研究[J].软科学,2014,(9):60-64.
[32]Ruth Maria Stock,E.Von Hippel,Nils Lennart Gillert.Impacts of personality traits on consumer innovation success[J].Research Policy,2016,45(4):757-769.
[33]姚山季,来尧静,唐娟.用户创新工具箱的研究现状与展望[J].科技管理研究,2009,(2):88-90.
[34]Kristian Roed Nielsen,Lucia A.Reisch,John Therese.Sustainable user innovation from a policy perspective:a systematic literature review[J].Journal of Cleaner Production,2016(133):65-77.