医学图书馆公众健康知识服务平台的构建与应用实践
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摘要
随着公众对健康知识需求的日益迫切,搭建面向公众需求的健康知识服务平台尤为重要,本文旨在构建符合公众需求的中文健康知识服务平台,通过网络调查,明确国内健康知识服务平台的问题,确定国际健康知识服务平台可借鉴的地方。通过问卷分析,获取公众对健康信息的关注点,包括:公众获取健康信息的动机、公众对网络健康信息可信性的认知、公众对健康信息需求类型等方面。据此展开公众健康知识服务平台的设计与开发,从数据层、业务层与表示层三个维度进行平台的构建与开发,设计知识库类型与数据更新机制,开展知识加工与关联标注,进而实现多维知识导航服务、跨知识库的集成服务以及知识动态关联服务。结合平台用户日志数据的统计分析,对平台服务效果及公众在疾病、药物、医院等主题方面的关注点进行了系统阐释。
With the increase of public demands on health knowledge,it is important to build a health knowledge service platform according to users' demands,which is the main purpose of this paper.By comparing some domestic and international platforms,this study found out some problems for domestic platforms.Through questionnaire survey,this paper revealedusers' concernsabout online health information,including their motivation to obtain health information,public perception of the credibility of online health information,and types of public health information demands.Then a health knowledge service platform has been developed,which consists of data layer,business layer and presentation layer.This research also developed knowledge base type and data-updating mechanism,did knowledge processing and associative dimension,so as to provide multiple knowledge navigating service,cross-database integrated service and dynamic knowledge associated service.Finally,this paper systematically illustrates the effects of service and users' concerns of diseases,drugs and hospitals according to the logging data.
With the increase of public demands on health knowledge,it is important to build a health knowledge service platform according to users' demands,which is the main purpose of this paper.By comparing some domestic and international platforms,this study found out some problems for domestic platforms.Through questionnaire survey,this paper revealedusers' concernsabout online health information,including their motivation to obtain health information,public perception of the credibility of online health information,and types of public health information demands.Then a health knowledge service platform has been developed,which consists of data layer,business layer and presentation layer.This research also developed knowledge base type and data-updating mechanism,did knowledge processing and associative dimension,so as to provide multiple knowledge navigating service,cross-database integrated service and dynamic knowledge associated service.Finally,this paper systematically illustrates the effects of service and users' concerns of diseases,drugs and hospitals according to the logging data.
引文
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7 Health-EU Portal[EB/OL].[2017-12-02].http://ec.europa.eu/health-eu/index_en.htm.
8 EUPHIX[EB/OL].[2017-12-20].http://www.euphix.org.
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14 三九健康网[EB/OL].[2017-12-02].http://www.39.net.
15 寻医问药[EB/OL].[2017-12-02].http://www.xywy.com.
16 搜狐健康频道[EB/OL].[2017-12-02].fromhttp://health.sohu.com.
17 About the National Library of Medicine[EB/OL].[2017-11-20].https://www.nlm.nih.gov/about/index.html.
18 李金慧.20世纪90年代以来美国健康促进政策分析[D].北京:首都师范大学,2004.
19 MedlinePlus[EB/OL].[2017-11-07].https://medlineplus.gov/2017-11-7.
20 雷楚越,谈大军.美国国立医学图书馆健康信息服务案例分析[J].图书馆杂志,2016(11):1-7.
21 李尧.医学图书馆面向公众健康的延伸服务模式研究[D].北京:北京协和医学院,2016:35-40.
22 Physician Data Query(PDQ)[EB/OL].[2017-11-20].http://www.cancer.gov/publications/pdq.
23 Richard E.Manrow,Margaret Beckwith,Lenora E.Johnson.NCI's Physician Data Query(PDQ?)Cancer Information Summaries:History,Editorial Processes,Influence,and Reach[J].Journal of Cancer Education,2014,29(3):198-205.
24 蔡少莲,杜鹃,刘祉嫣,等.健康知识服务模式在社区居民院前急救知识教育和宣传中的应用效果研究[J].临床合理用药杂志,2016,9(21):160-161.
25 于琦,谢琪,于彤,等.面向老年公寓的中医养生知识服务平台研究[J].世界科学技术-中医药现代化,2016,18(4):677-682.
26 陆建玉,周菊芝,阮焕立,等.大数据时代高校图书馆健康信息服务模式的创新[J].科技情报开发与经济,2015,25(10):102-104.
27 焦玲霞,谭世芬.医学院校图书馆开展公众健康信息服务举措探讨[J].管理观察,2017(8):160-161,164.
28 柴荣,任慧玲.医学图书馆面向公众健康的科普信息服务[J].中华医学图书情报杂志,2016,25(12):53-56.
29 刘亚君.高校图书馆员职业生涯管理现状实证研究[J].图书馆建设,2011(1):98-101,104.
30 侯丽,钱庆,黄利辉,等.基于本体的临床医学知识库系统构建探讨[J].医学信息学杂志,2011,32(4):42-47.
2 百度指数[EB/OL].[2018-01-12].http://baike.sogou.com/v268130.htm?fromTitle=baidu+index.
3 数说科普:中国网民科普需求搜索行为报告(2017年第三季度)[EB/OL].[2018-01-12].http://index.baidu.com/special/kepu/kepu2017Q3.pdf.
4 中共中央国务院印发《“健康中国2030”规划纲要》[EB/OL].[2017-11-23].http://www.gov.cn/zhengce/2016-10/25/content_5124174.htm.
5 2016年中国居民健康素养水平11.58%[EB/OL].[2017-11-21].http://www.chinanews.com/m/sh/2017/11-21/8382159.shtml.
6 中共中央国务院印发《“健康中国2030”规划纲要》[EB/OL].[2017-11-23].http://www.gov.cn/zhengce/2016-10/25/content_5124174.htm.
7 Health-EU Portal[EB/OL].[2017-12-02].http://ec.europa.eu/health-eu/index_en.htm.
8 EUPHIX[EB/OL].[2017-12-20].http://www.euphix.org.
9 healthfinder[EB/OL].[2017-12-02].http://www.healthfinder.gov/.
10 Health and Nutrition[EB/OL].[2017-12-02].http://www.usa.gov/Citizen/Topics/Health.shtml.
11 Public Health Agency of Canada Online[EB/OL].[2017-12-2].http://www.phac-aspc.gc.ca/index-eng.php.
12 Healthinsite[EB/OL].[2017-12-02].http://www.healthinsite.gov.au/.
13 英国卫生部网站[EB/OL].[2017-12-02].http://www.nhs.uk/.
14 三九健康网[EB/OL].[2017-12-02].http://www.39.net.
15 寻医问药[EB/OL].[2017-12-02].http://www.xywy.com.
16 搜狐健康频道[EB/OL].[2017-12-02].fromhttp://health.sohu.com.
17 About the National Library of Medicine[EB/OL].[2017-11-20].https://www.nlm.nih.gov/about/index.html.
18 李金慧.20世纪90年代以来美国健康促进政策分析[D].北京:首都师范大学,2004.
19 MedlinePlus[EB/OL].[2017-11-07].https://medlineplus.gov/2017-11-7.
20 雷楚越,谈大军.美国国立医学图书馆健康信息服务案例分析[J].图书馆杂志,2016(11):1-7.
21 李尧.医学图书馆面向公众健康的延伸服务模式研究[D].北京:北京协和医学院,2016:35-40.
22 Physician Data Query(PDQ)[EB/OL].[2017-11-20].http://www.cancer.gov/publications/pdq.
23 Richard E.Manrow,Margaret Beckwith,Lenora E.Johnson.NCI's Physician Data Query(PDQ?)Cancer Information Summaries:History,Editorial Processes,Influence,and Reach[J].Journal of Cancer Education,2014,29(3):198-205.
24 蔡少莲,杜鹃,刘祉嫣,等.健康知识服务模式在社区居民院前急救知识教育和宣传中的应用效果研究[J].临床合理用药杂志,2016,9(21):160-161.
25 于琦,谢琪,于彤,等.面向老年公寓的中医养生知识服务平台研究[J].世界科学技术-中医药现代化,2016,18(4):677-682.
26 陆建玉,周菊芝,阮焕立,等.大数据时代高校图书馆健康信息服务模式的创新[J].科技情报开发与经济,2015,25(10):102-104.
27 焦玲霞,谭世芬.医学院校图书馆开展公众健康信息服务举措探讨[J].管理观察,2017(8):160-161,164.
28 柴荣,任慧玲.医学图书馆面向公众健康的科普信息服务[J].中华医学图书情报杂志,2016,25(12):53-56.
29 刘亚君.高校图书馆员职业生涯管理现状实证研究[J].图书馆建设,2011(1):98-101,104.
30 侯丽,钱庆,黄利辉,等.基于本体的临床医学知识库系统构建探讨[J].医学信息学杂志,2011,32(4):42-47.